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Policy

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Privacy Policy

What information do we collect?
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.

When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.

We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site feature.

If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use "cookies"?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

 

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You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Printer Bullet ( PB ). It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy
If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on August, 2011.

Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your consent
By using our site, you consent to our privacy policy.

 

Term & Conditions

Terms and Conditions of Use of Printer Bullet Website
Access to this Website and the use of information on it is subject to these Terms and Conditions of Use.
You should carefully read these Terms and Conditions of Use. By proceeding further, you will be deemed to have accepted them.

Definitions
In these Terms and Conditions of Use, the following terms shall have the meanings indicated:

"Terms and Conditions of Use" - means the terms and conditions of use of this Website herein contained;
Printer Bullet - means the company registered as Printer Bullet, with registered company no. 002050530-X
"Printer Bullet website" and "Website" mean this website, being a website accessible at or via any or all of the following internet addresses: (i) www.printerbullet.com
"Privacy Policy" means our statement of practice as regards the privacy and security of your information when accessing and/or using this Website and any of the features hereon
"you" means any and all persons accessing or using this Website and/or availing of any information and/or services available on or via this Website;
"we" and "our" and "us" means Printer Bullet and Printer Bullet Website

Disclaimer as to Accuracy of Information
Care has been taken in the preparation of the information contained on this Website. However, we do not make any representations or warranties as to the accuracy of the information contained on this Website.

Prohibited use of Website
The information on this Website is not intended to be provided to and should not be used in any State or jurisdiction of any nature in which access to or use of such information is prohibited, whether in the format in which it is presented on this Website or otherwise. If you have any doubts about the legality of your using this Website, you should not continue any further.

Amendments
The contents of this Website, including these Terms and Conditions of Use, any information contained on this Website and our Privacy Policy are subject to change and to being updated without notice from time to time.

Hypertext links
This Website contains hypertext links to websites not maintained by Printer Bullet or any member of Printer Bullet. Printer Bullet does not endorse or represents the reliability, accuracy, or quality of any information, goods, services, or products displayed or advertised on such other websites. No member of Printer Bullet is or shall be (or be deemed to be) a party to any contract that you may or do enter into with the providers of such goods, services or products. You are reminded that different terms and conditions of use will apply to you as a user of such websites. Printer Bullet hereby disclaims any and all liability for the content of such websites and any loss or damage of any nature suffered by you as a result either: (a) of accessing or using such websites; or (b) availing of or acquiring any or all of the goods, services or products advertised or available on or via such websites. The use by you of such websites is at your sole risk.

This Website contains hypertext links to websites maintained by members of Printer Bullet other than Printer Bullet. You are reminded that different terms and conditions of use may apply to you as a user of such websites.

No third party is permitted to create a link from another website to this Website without our prior written consent.

Security
Alert - Hoax Emails
A number of organizations and their customers have recently been the target of hoax e-mails that are aimed at gathering Internet/account details of the customers. Some of these hoax e-mails have encouraged or facilitated contact with hoax websites that purport to be (but are not) the website of the relevant banking organization. To date the occurrence of such online fraud has not been extensive. However, we would always advise you to be cautious as regards disclosing your personal details. In particular, you should note that we will only ever request your personal details if: (i) you are seeking to initiate an order via this Website; or (ii) you initiate a request for a particular service via this Website, and we require certain of your personal details to provide you with the requested service.

At Printer Bullet we are committed to ensuring the privacy of your information and seeking to attain the highest standards of security at all times. However, you should note that messages and information passing over the Internet may not be free from interference by third parties and should be independently verified. You should never disclose data over the Internet unless you have satisfied yourself as to the security of the related technology/encryption.

Whilst we at Printer Bullet invest in the best technology, please note that Printer Bullet cannot guarantee the privacy or confidentiality of information relating to you that passes over the Internet. In accessing this Website and in availing of any of the services/information available on or via this Website, you are deemed by these Terms and Conditions of Use to accept that electronic mail messaging and Internet communication may not be free from interference by third parties and may not remain confidential.

In all circumstances the use by you of this Website is at your sole risk.

Privacy Policy
Printer Bullet will use your personal data in the manner set out in its Privacy Policy. However, in the event of a conflict between the Privacy Policy and these Terms and Conditions of Use, the Terms and Conditions of Use shall prevail.

General disclaimer of liability
No member of the Printer Bullet (or any other person involved with the provision and maintenance of this Website) takes any responsibility for the accuracy of the information provided on this Website. Use of such information is at the user's sole risk. No member of the Printer Bullet accepts any liability for any loss or damage of any nature, including but not limited to loss of profits, goodwill, or any other type of financial or other pecuniary or direct or special indirect or consequential loss howsoever arising whether in negligence or for breach of contract or other duty as a result of:

  1. use of this Website, including but not limited to any electronic mail messaging and Internet communication that may arise from, in the course of or pursuant to such use; and/or
  2. reliance on the information contained in this Website, whether:
    (a) downloaded or not;
    (b) authorised or not.

Printer Bullet makes no representation or warranty or undertaking of any kind in relation to the analysis or information contained on this Website or the completeness or accuracy of such information.

Right of Printer Bullet to information on this Website
The information contained on this Website may not be copied, transmitted, amended or reproduced in any form whatsoever without the prior written consent of Printer Bullet.

Attempted use of Website
These Terms and Conditions of Use shall also apply, subject to alteration as necessary, to attempted access of the Website and attempted use of information on it.

Copyright©
It is a condition of use of this site that all copy and material shown here remains the property of Printer Bullet and may not be reproduced, quoted or disseminated without prior written approval of the owners.
Printer Bullet Terms And Conditions For Orders

These terms and conditions (the "Terms and Conditions") are the terms and conditions upon which Printer Bullet ("we/us") makes this website (the " Printer Bullet Site") available to you.

Printer Bullet Products
1.1 All Products as depicted on this website (as may be varied from time to time) are available for delivery everywhere in Malaysia.
1.2 All Printer Bullet Products are subject to availability. In the event of any supply difficulties, we reserve the right to substitute a Printer Bullet Product of equivalent value and quality without notice.
1.3 In the event that we are unable to supply the Printer Bullet Product or any substitute product to you at all, we shall notify you as soon as is reasonably possible and shall reimburse your payment in full and in any event no later than 30 days after the intended delivery date.
Prices Displayed On The Printer Bullet Site May Be Changed Without Notice
1.4 Prices listed within the Printer Bullet Service are valid for a maximum of 14 days of submitting your purchase form. Prices that change after this period will be advised in advance and you will be offered the opportunity to cancel your order.

Delivery
2.1 Printer Bullet Delivery Charges as advised in our delivery section will be applicable. If you request delivery to remote areas which are not normally delivered to by Printer Bullet you will be advised of any additional charges as soon as possible after receipt of your Order Form. Selected products are not available for delivery to certain areas - where possible we will advise you of these restrictions when you place your order.

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2.2 Incorrect personal details may lead to problems or delays in delivery, so before placing your order, please ensure that you have included the full address details, including accurate postcode of the intended recipient and telephone number, together with your daytime contact telephone number or e-mail address so that we can notify you in the event that any delivery problems are encountered. We highly recommend that you provide us with your Mobile Number for this purpose.
2.3 Certain products may be delivered during a delivery period, providing delivery within a time frame around your preferred delivery date - if this is the case for your order, we will advise you after you have completed your order form.
2.4 In the instance of there being difficulties in delivering your order to the intended recipient we reserve the right to contact the recipient using the contact details you provide on the Order Form.
2.5 Delivery Charges. Where more than one attempt to complete delivery is necessary, because of any inadequacy in the information provided for delivery purposes or where the recipient was unavailable to accept delivery, the delivery charge portion of an order may be charged again, using the payment details provided with your original order.

A notification of the charges will be sent by email to the email address provided as part of the order process.


Cancellation
3.1 Orders may be amended or cancelled up to 24 hours before the intended delivery date.
3.2 To amend or cancel your order, please contact the Printer Bullet Customer Service Team from 9am until 6.00pm Monday to Saturday.
3.3 You are entitled to cancel any payment at any time where fraudulent use has been made of your credit or debit card by another person not acting on behalf of you or as your agent and to be re-credited by us to the extent that such sums are not reimbursed by the card issuer in such circumstances.

Printer Bullet ® Customer Services
4.1 In the event that you are not satisfied with the Printer Bullet Service any complaints should be addressed in the first instance to:
By email: support@printerbullet.com (This e-mail address is being protected from spambots. You need JavaScript enabled to view it)
You are always welcome to send comment, critical or complimentary to support@printerbullet.com (This e-mail address is being protected from spambots. You need JavaScript enabled to view it.)
4.2 Our Customer Service Team is available from 9am until 6.00pm Monday to Saturday.

Disclaimer
5.1 Whilst we agree to use our reasonable endeavors to ensure that the Printer Bullet Site and/or the Printer Bullet Service is fully operational and error-free we cannot guarantee this and, therefore, accept no responsibility for any defects and/or interruption of the Printer Bullet Site and/or the Printer Bullet Service and shall be released from our obligations under these Terms and Conditions in the event of any cause beyond our reasonable control which renders the provision of the Printer Bullet Site and/or the Printer Bullet Service impossible or impractical.
5.2 (a) We accept liability for death or personal injury arising from our negligence.
(b) Subject to clause 5.2(a), our liability in contract, tort (including negligence and breach of statutory duty) or otherwise arising by reason of or in connection with your Order Form with us shall be limited to a multiple of [5] times the price you have paid for the Printer Bullet Products.
(c) Subject to clauses 5.2(a) and 5.2(b) above we exclude all liability for any claims, losses, demands and damages, including without limitation, any costs, loss of profits, loss of contracts or business opportunity, loss of data and any other consequential, incidental, special or punitive damages, even if we have been advised of the possibility of such damages, arising directly or indirectly out of or in any way connected with your use or inability to access the Printer Bullet Site and/or the Printer Bullet Service, whether arising in contract, tort (including negligence), under statute or otherwise PROVIDED THAT nothing contained in these Terms and Conditions affects or will affect your or the recipient's statutory rights in relation to the quality, fitness or description of the Printer Bullet Products supplied.
 

General
6.1 We reserve the right to supplement and amend the Terms and Conditions on which you are permitted access to the Printer Bullet Site from time to time. We will post any changes on the Printer Bullet Site and it is your responsibility as a customer to review the Terms and Conditions on each occasion you access the Printer Bullet Site. Changes will be effective five (5) hours after the posting of any such change and all subsequent dealings between you and us shall be on the new terms and conditions.
6.2 Additionally, we reserve the right to suspend, restrict or terminate access to the Printer Bullet Site for any reason at any time.
6.3 These Terms and Conditions shall be deemed to include all other notices, policies, disclaimers and other terms contained in the Printer Bullet Site, provided that in the event of a conflict between any such other notices, policies, disclaimers and other terms, these Terms and Conditions shall prevail. If any of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
6.4 We shall ensure that we comply with the requirement of all current data protection legislation including, without limitation, the Data Protection Act 1998 (as replaced, modified or re-enacted from time to time). We shall only use personal data received from you for the purpose of fulfilling our obligations under these Terms and Conditions and as stated in our Privacy Policy.
6.5 Save in respect of fraudulent misrepresentation, this agreement (including any documents and instruments referred to herein) supersedes all prior representations, arrangements, understandings, and agreements between you and us (whether written or oral) and sets forth the entire agreement and understanding between you and us relating to the subject matter hereof.

Copyright
It is a condition of use of this site that all content and material remains the property of Printer Bullet and may not be reproduced, quoted or disseminated without prior written approval of the owners.
It is a condition of use of this site that all copy and material shown here remains the property of Printer Bullet and may not be reproduced, quoted or disseminated without prior written approval of the owners.

My Account Service - Terms And Conditions

  1. The www.printerbullet.com My Account service ( 'my account' ) is provided as a complimentary feature by Printer Bullet for your personal use subject to these Terms and Conditions. In order to provide the Service, we will hold certain personal information. Except to the extent that we are required or permitted by law, any personal information which we collect will be used solely for the purposes of providing the Service.
  2. To register with the Service you must be over eighteen years of age.
  3. When you place your first order with us you will be issued with a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us immediately. Should you forget your password, please use the password reminder.
  4. If Printer Bullet has reason to believe that there is likely to be a breach of security or misuse of the Service or site, we may require you to change your password, or may suspend use of the Service.
  5. You must ensure that the details you provide on registration or at any time are correct and complete.
  6. You must inform us immediately of any changes to the information that you provided when registering by updating your personal details. You can update the details you have given us at any time by going to the 'My Account' section of the website OR emailing support@printerbullet.com (This e-mail address is being protected from spambots. You need JavaScript enabled to view it .) This will ensure that the Service we provide is accurate and up to date. Please also visit this page OR email us if any of the information that we hold about you is incorrect or needs updating, or if you want us to delete any personal information.
  7. Use of the Service is intended to assist with purchases to be made via the Printer Bullet website www.printerbullet.com ('the Site'). The Service must not be used for the following purposes:
    a) Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
    b) Gaining unauthorized access to other computer systems.
    c) Interfering with any other person's use or enjoyment of the Site.
  8. Printer Bullet reserves the right to refuse to post material on the Site, or to remove material already posted on the Site.
  9. Whilst we take every reasonable precaution and care in relation to the Service, we do not make any representation or warranties of any kind (express or implied) with respect to the contents or operation of this Service, and any such representations and warranties are excluded by this notice. We do not warrant that use of the Service will be uninterrupted or error free. Whilst every effort is made to ensure reminder emails set up on your account are processed and delivered as requested, Printer Bullet cannot be held responsible for non-delivery of these messages. Your use of the Service is done so entirely at your own risk and we do not accept any liability whatsoever for losses or damages that you may suffer as a result of your use of the Service.
  10. Your access to the Site and Service may be occasionally restricted to allow for routine maintenance.
  11. If you have any queries please contact Printer Bullet Customer Services on:
    By email: support@printerbullet.com
  12. We have obligations in relation to your personal information under the Data Protection Act. Some of the information you provide may be "sensitive" information under the Act (i.e. information on "delicate" matters, including race, political opinions, religion, trade union membership, physical or mental health or condition, sexual life etc). By registering for the Service and providing your details, you agree to us using information in the wayset out above.
    Where you provide information about other people (for example their date of birth, or their address) you also confirm that have the consent of these people to provide us with that information